Get in Touch With Us
Got a question about something you have read on endoftenancycleaningexperts.co.uk, spotted an offer that has changed, or want to suggest a casino for us to look into? This page tells you how to reach the team behind our reviews and rankings, and what happens once your message lands.
How to Get in Touch
Email is the best way to reach us. Send your message to [email protected] and a member of the team will read it in full — we do not rely on automated replies. Tell us briefly what your message is about so it reaches the right person without delay. We aim to reply within a couple of working days, though it can take a little longer during busy periods.
What We Can Help With
We cover casinos not on GamStop, including the welcome offers, payment options and game libraries at each brand we list. Readers get in touch for a range of reasons, and all of the following are welcome:
- Questions about a specific casino — if you want more detail on how a brand such as Betmica, Kikibet or Betninja compares before you sign up, ask and we will point you to what we know.
- Corrections — bonus terms, wagering requirements and free spin counts change often. If something on the site looks out of date, tell us and we will check it.
- Suggestions for coverage — if there is a brand, payment method or topic you would like us to look at, we take reader suggestions seriously when planning new content.
- Feedback on our ratings — if you disagree with how we have ranked a site, or think we have missed something relevant, we want to hear the reasoning.
- General enquiries — anything else about how the site works or how we put our comparisons together.
What We Cannot Help With
We are an independent comparison site, not a casino operator. That means we cannot access your account with any brand, process withdrawals, resolve a dispute over a bonus, or verify your identity documents. For any of that, you will need to contact the casino's own support team directly — most of the operators we cover offer live chat or email support on their own sites.
If you are looking for guidance on managing your gambling, or want to understand how self-exclusion schemes work before deciding whether a non-GamStop site is right for you, our guide to the best non-GamStop casinos covers eligibility, licensing and how these sites differ from UK Gambling Commission operators in more depth. All gambling on this site's recommendations is intended for readers aged 18 and over.
How We Handle Your Message
Every email is read by a real person on our editorial team, not filtered through a bot. We treat reader corrections as genuinely useful — our comparisons and ratings are built to reflect current offers as closely as possible, and flagging an outdated detail helps us keep that accurate. We will not add you to a mailing list or pass your details to a casino brand just because you have contacted us.
Before You Write In
A few quick checks can sometimes save you a round trip:
- If your question is about a specific welcome offer, check the terms shown on the casino's own site first, since promotions can change without notice.
- If you want to compare payout speed, payment methods or bonus terms across brands, our non-GamStop casino comparison may already have the answer.
- Include the brand name and, where relevant, the page you were reading — it helps us find the right context quickly.
We appreciate you taking the time to reach out. Whether it is a correction, a question or a suggestion for something we should cover next, your message helps us keep this site useful for other readers doing the same research you are.